/* ===================================================================
   OFAC Website – Support-Seite v1
   Ergaenzt styles.v5.16.css und verwendet dessen Designvariablen.
   =================================================================== */

.support-help {
  max-width: 900px;
  margin: 0 0 46px;
  padding: 26px 28px;
  border: 1px solid var(--line);
  border-radius: 5px;
  background: #fff;
}

.support-help h2 {
  margin: 0 0 18px;
  font-size: 20px;
  letter-spacing: -.02em;
}

.support-help-list {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 20px 34px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.support-help-list li {
  display: grid;
  gap: 5px;
  align-content: start;
}

.support-help-list strong {
  font-size: 14px;
  letter-spacing: -.01em;
}

.support-help-list span {
  color: var(--muted);
  font-size: 14px;
  line-height: 1.65;
}

.support-help-list .text-link {
  font-size: 13px;
  font-weight: 700;
}

.support-form-section {
  max-width: 900px;
  padding: 34px 0 0;
  border-top: 1px solid var(--line);
}

.support-form-section h2 {
  margin: 0 0 8px;
  font-size: 27px;
  letter-spacing: -.03em;
}

.support-form-intro {
  margin: 0 0 26px;
  color: var(--muted);
  font-size: 15px;
}

.support-alert {
  margin: 0 0 24px;
  padding: 13px 16px;
  border: 1px solid var(--line-strong);
  border-left-width: 3px;
  border-radius: 3px;
  background: var(--surface);
  font-size: 14px;
  line-height: 1.6;
}

.support-alert-error {
  border-left-color: #a6321f;
  background: #fdf3f1;
  color: #7e2718;
}

.support-form {
  display: grid;
  gap: 22px;
}

.support-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 22px;
  /* Felder oben ausrichten: sonst dehnt das Raster ein Feld ohne
     Hinweistext auf die Höhe des Nachbarn und die Eingabefelder
     stehen nicht mehr auf einer Linie. */
  align-items: start;
}

.support-field {
  display: grid;
  gap: 7px;
  margin: 0;
  /* Zeilen nicht auseinanderziehen, wenn Platz übrig ist. */
  align-content: start;
}

.support-field > label {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .01em;
}

.support-field input[type="text"],
.support-field input[type="email"],
.support-field select,
.support-field textarea {
  width: 100%;
  min-height: 45px;
  padding: 11px 13px;
  border: 1px solid #d5ded9;
  border-radius: 3px;
  background: #fff;
  color: var(--ink);
  font-size: 15px;
  transition: border-color .18s, box-shadow .18s;
}

.support-field textarea {
  min-height: 190px;
  line-height: 1.65;
  resize: vertical;
}

.support-field input:focus,
.support-field select:focus,
.support-field textarea:focus {
  border-color: #287653;
  box-shadow: 0 0 0 3px rgba(32, 126, 84, .14);
  outline: none;
}

.support-field input[aria-invalid="true"],
.support-field select[aria-invalid="true"],
.support-field textarea[aria-invalid="true"] {
  border-color: #b23a25;
  box-shadow: 0 0 0 3px rgba(178, 58, 37, .12);
}

.support-field input[type="file"] {
  padding: 10px 0;
  font-size: 14px;
  color: var(--muted);
}

.support-hint {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.6;
}

.support-field-error {
  color: #a6321f;
  font-size: 13px;
  font-weight: 650;
}

.support-consent > label {
  display: grid;
  grid-template-columns: 20px 1fr;
  gap: 11px;
  align-items: start;
  font-size: 14px;
  font-weight: 500;
  line-height: 1.6;
  color: var(--muted);
}

.support-consent input[type="checkbox"] {
  width: 18px;
  height: 18px;
  margin: 2px 0 0;
  accent-color: var(--green);
}

.support-consent a {
  color: var(--green);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.support-fallback {
  padding: 18px 20px;
  border: 1px solid var(--line);
  border-radius: 3px;
  background: var(--surface);
}

.support-fallback .support-field {
  margin-top: 12px;
  max-width: 260px;
}

.support-fallback[hidden] {
  display: none;
}

.support-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 18px;
  align-items: center;
  margin-top: 4px;
}

/* Honeypot: fuer Menschen und Screenreader unsichtbar, fuer Bots erreichbar. */
.support-hp {
  position: absolute;
  left: -9999px;
  top: auto;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.support-success {
  max-width: 720px;
  padding: 32px 34px;
  border: 1px solid var(--line);
  border-radius: 5px;
  background: #fff;
}

.support-success h2 {
  margin: 0 0 18px;
  font-size: 27px;
  letter-spacing: -.03em;
}

.support-success p {
  color: var(--muted);
  font-size: 16px;
  line-height: 1.75;
}

.support-ref {
  display: inline-grid;
  gap: 3px;
  margin: 0 0 20px;
  padding: 11px 16px;
  border-radius: 3px;
  background: var(--green-soft);
}

.support-ref small {
  color: var(--green-dark);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.support-ref strong {
  color: var(--green-dark);
  font-size: 22px;
  font-variant-numeric: tabular-nums;
  letter-spacing: .06em;
}

@media (max-width: 860px) {
  .support-help-list,
  .support-grid {
    grid-template-columns: 1fr;
  }

  .support-help {
    padding: 22px;
  }

  .support-success {
    padding: 24px;
  }

  .support-actions .button {
    width: 100%;
  }
}

/* ------------------------------------------------------------------
   Status-Seite eines Vorgangs (Stufe 2)
   ------------------------------------------------------------------ */

.support-status-card {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 20px;
  max-width: 900px;
  margin: 0 0 34px;
  padding: 22px 26px;
  border: 1px solid var(--line);
  border-radius: 5px;
  background: #fff;
}

.support-status-card div {
  display: grid;
  gap: 4px;
}

.support-status-card small {
  color: var(--green-dark);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.support-status-card strong {
  font-size: 17px;
  letter-spacing: -.01em;
}

.support-thread-public {
  display: grid;
  gap: 16px;
  max-width: 900px;
  margin: 0 0 34px;
}

.support-public-message {
  padding: 20px 22px;
  border: 1px solid var(--line);
  border-radius: 5px;
  background: #fff;
}

.support-public-message.is-support {
  background: var(--green-soft);
  border-color: rgba(15, 91, 58, .18);
}

.support-public-message header {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 14px;
  margin-bottom: 10px;
}

.support-public-message header strong {
  font-size: 14px;
}

.support-public-message header small {
  color: var(--muted);
  font-size: 12px;
}

.support-public-message .support-body {
  color: var(--ink);
  font-size: 15px;
  line-height: 1.7;
  overflow-wrap: anywhere;
}

.support-attachments {
  display: grid;
  gap: 7px;
  margin: 16px 0 0;
  padding: 14px 0 0;
  border-top: 1px solid var(--line);
  list-style: none;
}

.support-attachments a {
  color: var(--green);
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
}

.support-attachments small {
  margin-left: 8px;
  color: var(--muted);
  font-size: 12px;
}

.support-alert-success {
  border-left-color: var(--green);
  background: var(--green-soft);
  color: var(--green-dark);
}

.support-privacy-hint {
  max-width: 900px;
  margin-top: 28px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

@media (max-width: 860px) {
  .support-status-card {
    grid-template-columns: 1fr;
    padding: 20px;
  }

  .support-public-message {
    padding: 18px;
  }
}